Reflexis Systems (now part of Zebra Technologies) announced Farmacorp selected Reflexis Q-Walk to streamline on-site inspections and automatically prescribe corrective tasks.
Farmacorp, one of Bolivia’s largest pharmacy chains, will deploy the store audit mobile solution in more than 100 stores in Bolivia.
Farmacorp plans to leverage Reflexis Q-Walk to automate its on-site inspection and audit processes, giving field managers intelligent, location-specific reports. With this real-time data, managers can drill down and quickly understand how a specific location is performing compared to corporate expectations and peer stores, helping them prioritize which locations to visit.
“Q-Walk’s mobile capabilities will unleash our front-line associates to respond quickly to resolve any identified issues, improving the customer experience,” said Andrés Valdivieso, CIO, Farmacorp.
Q-Walk will enable managers to create standardized question sets and surveys for all critical functions at locations, including cleanliness, merchandising sets, loss prevention and compliance.
With mobile on-site audits, field managers can more consistently identify non-compliance while corporate stakeholders have real-time visibility into inspection results and corrective actions.
“Reflexis Q-Walk will enable the Farmacorp team to simplify and mobilize the store inspection and audit process. Farmacorp managers will be able to drive more consistent actions and ensure best practice across all stores,” said Prashanth Palakurthi, founder, Reflexis Systems.